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Information for parents

What to bring to your first visit, our centre policies, and answers to the questions families ask most.

Preparing for your first visit

These help us understand your child faster. Bring whatever you have; nothing here is required.

  • Any previous assessment or diagnosis reports
  • Doctor's or paediatrician's notes and prescriptions
  • Recent school report cards or teacher feedback
  • Samples of your child's handwriting or school work
  • A list of your main concerns and questions
  • A favourite toy or snack to help your child settle

Centre policies

Simple rules that help every child get the most from their programme.

Free demo session

A complimentary demo session is available for new enquiries before enrolment. Contact the front desk to schedule it. Your child and family can experience our approach before committing to a programme.

Fee payment

Monthly programme fees are payable in advance by the 5th of each month. Confirm before going live

Cancelling or rescheduling

Please tell us at least 24 hours in advance to cancel or reschedule. Sessions cancelled without notice may not be rescheduled. Regular attendance gives the best results.

Confidentiality

Assessment results, session notes and personal details are kept strictly confidential, used only to plan and deliver care, and never shared with a third party without your explicit written consent.

Concessions

Fee concessions are offered only under the Lotus Steps concession policy. Please ask at the front desk.

Fee revision

Lotus Steps may revise fees from time to time. Parents will be told in writing at least 30 days before any change.

Frequently asked questions

Can't find your answer? Get in touch.

How do we get started?
Book a free demo session. If you'd like to continue, registration (₹ 500, one-time) includes parent counselling, a case history and a briefing. We then recommend any assessments needed and agree a plan with you.
How is the level (mild, moderate or severe) decided?
Our team decides it after the assessment, based on how much support your child needs. We explain the reasons and review the level every 3 months as your child progresses.
Can my child take more than one therapy?
Yes. Children can take one therapy, any two, or all three. Each therapy is charged at the single-therapy fee for your child's level. See the fee calculator.
What happens in a session?
Each session is 45 minutes, one-to-one with a therapist. The last 5 minutes are for you: a briefing on the session and homework to practise at home.
Are the group sessions extra?
No. The Wednesday small-group session and the Saturday combined session are included in the monthly fee.
What if we miss a session?
Let us know at least 24 hours ahead and we'll try to reschedule. Sessions cancelled without notice may not be rescheduled.
Do you offer learning support alongside school?
Yes. The learning support programme runs five sessions a week for Standards 1 to 10 and is planned around your child's school work.
Can you help with NIOS?
Yes. We support NIOS registration and exams for a one-time fee of ₹ 2,000.
Will my child's information be kept private?
Yes. Everything you share is kept strictly confidential and never shared with anyone without your explicit written consent.
Which languages do your therapists use?
Telugu and English. Confirm